We don’t just clean! We deep clean your carpet using special designed computerized machines that take your carpet through five stages cleaning processes which take the shortest time possible (15 minutes). We thoroughly analyze your carpet for cleaning requirements; dust your carpet; clean and rinse; dry on instant; air your carpet; re-inspect – package and deliver.
should I clean my carpet?
cleaning needs will depend on the amount of traffic and the environment around
you. If you live in a dusty environment and with a lot of pollutants, you may
require to deep-clean your carpet 2-3 times a year. Less traffic and
environment free from heavy pollutants 1-2 time a year.
What can I do
to maintain my carpet once it is cleaned?
Anybody who wishes to keep a carpet must invest
in a vacuum cleaner. This is a very helpful and essential equipment in your
home for removing the day to day dust that is trapped in your carpet. If this
is not possible, then use a soft hand brush to brush off dust manually at least
after every fortnight. It helps keep at bay the dusts, other pollutants and
food particle that fall into the carpet and which create conducive environment
for dust mites.
How do you remove stains?
We analyse your carpet for any visible stains, damage and other cleaning needs. Stains are of three main types:
chemical or molecular reactions
The removal of all these stains will depend on the type of the carpet fibers. The last two if not well taken care of can become permanent and no amount of intervention will remove e.g rust.
If I stain my
rug, should I pre-treat it before calling Mkeka?
intervention is to blot the stain with a paper towel until it is dry Use a little
cool water if necessary (hot water can set the stain) and repeat the blotting
to reduce the stains’s density. Keep foot traffic off the stain and let us
handle the rest.
How long does
it take to pick, clean and deliver my carpet?
Mkeka uses the
shortest time possible. It takes a day to clean, dry and to refresh your
carpet. Meaning if we take your carpet
today, we will work on it and ensure deliver the following day. However, if you
are within our proximity and we manage to pick early in the morning, we can
return it the same day, but that will also depend on other logistics.
Can I drop
off and pick my carpet myself?
you prefer to deliver and pick-up your rug yourself, or if you live outside of
our delivery area, simply call us to let us know when you are coming.